Privacy Policy

At Raffles Green Energy, we are committed to protecting your privacy. This policy outlines how we collect, use, disclose, and safeguard the personal data you share with us—whether through our website, in-person consultations, or over the phone. Your trust is important to us, and we take your data privacy seriously.

When you interact with Raffles Green Energy, we may collect information such as your name, email address, phone number, address, and any other details you voluntarily provide through our contact forms, referral submissions, or service enquiries. In addition, our website may automatically collect certain technical information, including browser type, time spent on pages, and site interactions, to help us improve your online experience.

We use the information you provide to respond to your enquiries, deliver our solar products and services, and administer any related processes such as installation, maintenance, and warranty support. We may also use your information to send service updates, promotions, or educational content—only if you have given us permission to do so. Your data enables us to offer a more efficient and personalised service, from initial consultation to post-installation support.

We do not sell or rent your personal data to third parties. However, we may share your information with trusted service providers, such as certified installers or logistics partners, when necessary to fulfil our services to you. In some cases, we may also be required to disclose certain information to comply with legal obligations.

Your information is stored securely and safeguarded with appropriate technical and organisational measures. While we strive to protect your data, no method of transmission over the Internet or method of electronic storage is completely secure. We encourage you to contact us if you have any concerns about data safety.

You have the right to access and correct your personal information, and you may withdraw your consent for marketing communications at any time. If you wish to make a request or have questions about your data, you can email us at info@rafflesgreenenergy.com
or reach out via the contact details below.

We will retain your personal data only for as long as necessary to fulfil the purposes outlined above, or to comply with legal, regulatory, or accounting requirements. Please note that our website may include links to other websites beyond our control, and we are not responsible for the privacy practices of those third-party sites.

For any enquiries related to this policy or your personal data, please contact:

Raffles Green Energy
865 Mountbatten Rd
#B1-47 Singapore 437844
Singapore: +65 9245 5197
Malaysia: +60 17 840 6022
Email: rafflesgreenenergy@gmail.com

We reserve the right to amend this Privacy Policy from time to time.
Any updates will be posted on this page, and we encourage you to review it periodically.