Terms and Conditions

Welcome to Raffles Green Energy. These Terms and Conditions govern your use of our website and services, including any consultation, purchase, installation, or maintenance of solar energy systems provided by us. By accessing our website or engaging our services, you agree to be bound by the following terms. Please read them carefully.

Raffles Green Energy provides solar energy solutions including system consultation, design, installation, and after-sales support. All product specifications, system performance estimates, and pricing are subject to change without prior notice. While we strive for accuracy, Raffles Green Energy is not liable for any unintentional errors or outdated information presented on our website or in promotional materials.

Upon confirming an order, the customer agrees to provide accurate information required for installation and site assessment. All payments must be made according to the agreed payment schedule, and any delay may result in postponement or cancellation of services. Ownership of the solar system remains with Raffles Green Energy until full payment has been received. Any applicable warranties, whether on products or workmanship, will be activated only after payment is complete and installation is certified.

All warranties are governed by the specific terms listed in our Warranty Policy. Raffles Green Energy is not responsible for any damage caused by third-party alterations, misuse, natural disasters, or electrical works conducted outside system boundaries. Customers are advised not to tamper with installed equipment and to contact our support team for any issues.

While we take great care in ensuring timely and professional installation, delays due to weather, supply chain disruptions, or regulatory approvals are sometimes unavoidable. Raffles Green Energy shall not be held liable for such delays, nor for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

Any promotional campaigns, referral rewards, or discounts are subject to separate terms and eligibility criteria. Raffles Green Energy reserves the right to modify or terminate such offers at any time without prior notice.

By using our website, you agree not to copy, distribute, or exploit any content without written permission from Raffles Green Energy. All intellectual property, including logos, images, and content found on our site, is the property of Raffles Green Energy and may not be used without our consent.

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Singapore. Any disputes arising from the use of our website or services will be resolved through amicable discussion or, if necessary, brought before the appropriate courts in Singapore.

If you have any questions regarding these terms, please contact us at:

Raffles Green Energy
865 Mountbatten Rd
#B1-47 Singapore 437844
Singapore: +65 9245 5197
Malaysia: +60 17 840 6022
Email: rafflesgreenenergy@gmail.com

We reserve the right to update these Terms and Conditions from time to time. Changes will take effect immediately upon being posted on this page.